Joshua Ross
Information Technology Analyst | Enhancing Efficiency Through Technology
Email Codeberg LinkedIn
🎒 Education
AAS. Computer Networking
Career Quest Learning Centers |
Lansing, MI
09/2019 - 03/2021
💼 Experience
Information Technology Programmer Analyst 11 ~ State of Michigan
05/2023 - Present
- Analyze, develop, test, configure, implement, and maintain a variety of hardware and application platforms.
- Works with other teams to deploy servers based on their needs.
- Provide support for a variety of third party software.
Datacenter Operations Tech II ~ Liquid Web
09/2021 - 05/2023
- Assist with Restoration of Systems by means of Hardware swap or restoring from backups.
- Assisted With server checks when OCC team reports downed servers.
- Assist with Datacenter Operations Technician I up to speed with System Restore Practices to get them ready for Tier II
IT Support Specialist ~ Career Quest Learning Centers
12/2020 - 08/2021
- Installed, configured, maintained, and troubleshooted a wide range of software and hardware used throughout the college operations.
- Performed hardware/software upgrades to existing computer equipment as needed.
- Inventoried Laptop Stock for Students and Staff usage
🏅 Certifications
ITIL v4 ~ ITIL Foundation Level
2023
💻 Skills
Scripting Languages: Bash, PowerShell
Tools and Frameworks: Ansible, Git, Packer and Terraform
🚀 Projects
| Site Name | Description | URL |
|---|---|---|
| Tutorials | Documentation and Guides, I have written about homelabbing and other things. Hosted using Zensical on Github Pages | Link |